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Send an Email in Confidential Mode with Gmail

When sending sensitive information via email you can use Confidential Mode in Gmail.

Messages sent via Confidential Mode in Gmail do not have the option to forward, download or copy the content of the email.


Step 1—Open your compose window in Gmail. Along the bottom, you will see an icon that shows a padlock with a clock.


The toolbar along the bottom of the compose box in Gmail

Step 2—Once you click the padlock, you will see the Confidential Mode screen, where you can set an expiry date and a passcode requirement for your email.


Confidential mode box in gmail, showing the expiry box

Step 3 - If you select the 'SMS passcode' option and the user doesn't have Gmail, they will be sent an email instead.


Confidential mode box in gmail with the SMS passcode option selected

Step 4 - Once you click 'Save' your message box will turn blue. You can edit the confidential mode settings at the bottom of the box.


Confidential mode email example in gmail.

To learn more about Gmail check out our online course or contact us for Live Training.

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